In this report, we look at how 6 leading private and investment Banks in Austria utilize digital channels in order to acquire new customers, and service existing clients by using the LHBS Digital Review Framework.
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- The digital sales and CRM approach of the competitive set
- What digital ecosystem is offered to new and existing clients, and how they compare to each other
- What topics the industry as a whole should consider in order to prepare for the new breed of clients.
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